In-Store Pick-Up May Be More
Important Than You Think

Get the Facts: Why Do Online Buyers "Click and Collect?"

In-store pick-up is a staple fulfillment option for many omni-channel retailers. But how important is it to consumers? 
  • Do online shoppers ever abandon if it's not offered? 
  • Which generation is most likely to use it?
  • Why do shoppers use in-store pick-up?